Overview

At Quiktrackshop, we want you to be satisfied with your purchase.

Our refund and returns policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.

  • Be in its original packaging.

  • Include all original tags, accessories, and documentation where applicable.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase directly to the manufacturer.

Non-Returnable Items

Certain types of goods cannot be returned, including:

  • Gift cards

  • Downloadable software products

  • Personalized or custom-made products

  • Certain health and personal care items

  • Items marked as non-returnable at the time of purchase

Partial Refunds

In certain situations, only partial refunds may be granted:

  • Items with obvious signs of use

  • Products not in their original condition

  • Items damaged or missing parts for reasons not due to our error

  • Products returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund request.

If approved, your refund will be processed and automatically applied to your original payment method within a reasonable number of business days.

Shipping costs are non-refundable unless the return is due to our error or a defective product.

Late or Missing Refunds

If you have not yet received your refund:

  1. Check your bank account again.

  2. Contact your credit card provider, as processing times may vary.

  3. Contact your bank, as refunds may take several business days to appear.

If you have completed these steps and still have not received your refund, please contact us at:

[email protected]

Sale Items

Only regular-priced items may be refunded.

Sale, clearance, promotional, or discounted items are generally not eligible for refunds unless required by applicable law.

Exchanges

We only replace items if they are defective, damaged, or incorrectly supplied.

If you need an exchange for the same item, please contact:

[email protected]

before returning the product.

Gifts

If the item was marked as a gift and shipped directly to you, you may receive store credit for the value of your return once the returned item has been received and approved.

If the item was not marked as a gift at the time of purchase, the refund will be issued to the original purchaser.

Shipping Returns

To initiate a return, please contact our support team first at:

[email protected]

We will provide the appropriate return instructions and return address.

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrectly supplied product.

Depending on your location, delivery times for exchanged products may vary.

For high-value items, we recommend using a tracked shipping service and purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking confirmation.

Need Help?

For questions regarding refunds, returns, exchanges, or damaged products, please contact:

Email: [email protected]

Company: Agovenzi Limited

Address:
124 City Road
London, EC1V 2NX
United Kingdom