Privacy Policy

Quiktrackshop (“us”, “we”, or “our”) operates the Quiktrackshop website (the “Service”).

This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, create an account, place an order, contact us, or use our services.

Quiktrackshop is committed to protecting the privacy and personal data of our customers. We process personal data in accordance with applicable data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the European Union General Data Protection Regulation (EU GDPR).

1. Data Controller

For the purposes of applicable data protection legislation, including the UK GDPR, Agovenzi Limited is responsible for the processing of personal data described in this Privacy Policy.

Company Name: Agovenzi Limited

Registered Address:
124 City Road
London, EC1V 2NX
United Kingdom

Company Number: 17062749

Privacy Contact: [email protected]

2. Information We Collect

When you use our website or place an order, we may collect the following personal data:

Data Collected Purpose
First Name Order processing and customer identification
Last Name Order processing and customer identification
Email Address Order confirmation, account communication and customer support
Phone Number Delivery coordination and customer support
Billing Address Billing, invoicing and fraud prevention
Shipping Address Product delivery and order fulfilment
Order Details Processing purchases, returns, refunds and customer service
IP Address Security, fraud prevention and website analytics
Browser Type and Version Website functionality, analytics and troubleshooting
Device Type and Operating System Security, analytics and service improvement
Pages Visited and Time Spent Website analytics and user experience improvement
Cookie Preferences Managing consent and cookie settings

3. Payment Information

Quiktrackshop does not collect, process, store or have access to customers’ full credit card or debit card numbers, CVV codes, or full payment card details.

All card payments are securely processed by third-party payment service providers. Payment card information is entered directly into the secure payment environment of the payment provider and is not stored on our website servers.

Payment transactions may be protected by encrypted connections, fraud prevention checks and payment security standards applied by our payment service providers.

3D Secure Authentication

For additional payment security, card payments may be authenticated using 3D Secure where supported or required by the card issuer, payment provider or applicable regulations. 3D Secure helps verify the identity of the cardholder and reduce unauthorized transactions.

4. Legal Basis for Processing Personal Data

Under the UK GDPR and, where applicable, the EU GDPR, we process personal data only where we have a lawful basis to do so.

Performance of Contract

We process your name, contact details, billing address, shipping address, order details and related information where necessary to enter into or perform a contract with you, including processing orders, delivering products, issuing invoices and providing customer support.

Legitimate Interests

We may process technical and security data such as IP address, browser type, device information and log data where necessary for our legitimate interests, including protecting our website, preventing fraud, improving our services and maintaining website functionality.

Consent

Where required by applicable law, we obtain your consent before sending marketing communications or placing non-essential cookies. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Legal Obligation

We may process or retain personal data where necessary to comply with legal obligations, including tax, accounting, regulatory, fraud prevention and other legal requirements.

5. Log Data

When you visit our website, we may automatically collect log data including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Referring website or source

6. Cookies

We use cookies and similar technologies to provide website functionality, remember preferences, manage shopping cart features, analyze website traffic and improve user experience.

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.

For detailed information about the cookies we use, including cookie names, purposes and expiration periods, please refer to our Cookie Policy.

You can refuse or delete cookies through your browser settings. However, some parts of the Service may not function properly without cookies.

7. Service Providers and Data Sharing

We may use third-party companies and service providers to operate our website and provide our services, including:

  • Payment processors
  • Hosting providers
  • Email delivery providers
  • Analytics providers, including Google Analytics
  • Customer support providers
  • Shipping and fulfilment partners
  • Fraud prevention and security service providers

These service providers may process personal data only where necessary to provide their services to us and are required to comply with applicable data protection laws.

Where appropriate, we enter into data processing agreements or other appropriate contractual arrangements with service providers that process personal data on our behalf.

8. Data Protection and Security

We take the protection of personal data seriously and implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, misuse, alteration, disclosure or destruction.

These measures may include access controls, secure connections, authentication procedures, security monitoring and appropriate data handling practices.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will take appropriate steps to delete such information where legally required.

11. Compliance with Data Protection Laws

We process personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Where the EU GDPR applies to our processing activities, we will also comply with the applicable requirements of the European Union General Data Protection Regulation (EU GDPR).

We may disclose personal information where required by law, court order, subpoena, regulatory request or other valid legal process.

12. Your Data Protection Rights

Depending on the circumstances and applicable law, including the UK GDPR and EU GDPR where applicable, you may have the following rights:

  • Right of access to your personal data
  • Right to correct inaccurate or incomplete personal data
  • Right to request deletion of your personal data
  • Right to restrict processing of your personal data
  • Right to object to certain processing activities
  • Right to data portability
  • Right to withdraw consent where processing is based on consent
  • Right to lodge a complaint with a relevant data protection supervisory authority

These rights are subject to certain legal conditions and exemptions. Not every right will apply in every circumstance.

To exercise your data protection rights, please contact us using the contact details provided below.

13. Data Retention

Personal data is retained only for as long as necessary for the purposes described in this Privacy Policy or as required or permitted by applicable law.

Retention Periods

Order and Invoice Data: Up to ten (10) years where required for tax, accounting and legal compliance.

Customer Account Data: Until the account is deleted or as long as required for legal or operational purposes.

Marketing Consents: Until consent is withdrawn or as otherwise required by applicable law.

Cookie Preferences: Up to two (2) years, depending on the cookie type and applicable requirements.

Security and Log Data: Retained for a limited period necessary for security, fraud prevention and troubleshooting.

After the applicable retention period, personal data is securely deleted or anonymized where appropriate.

Backup Caveat

Encrypted backup copies may remain for up to ninety (90) days for disaster recovery purposes and are automatically overwritten in the normal course of operations.

14. Personal Data Breach

We maintain procedures designed to identify, assess and respond to personal data breaches.

Where a personal data breach occurs, we will assess the breach and notify the relevant supervisory authority and/or affected individuals where required by applicable data protection law, including the UK GDPR.

15. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom or European Economic Area.

Where personal data is transferred internationally, we will use appropriate safeguards where required by applicable data protection law. These safeguards may include adequacy regulations, the UK International Data Transfer Agreement (IDTA), the UK Addendum to EU Standard Contractual Clauses, Standard Contractual Clauses or other legally recognized transfer mechanisms.

16. Data Subject Access Requests

You may request access to, correction of or deletion of your personal data by contacting us at:

[email protected]

We will respond to valid data protection requests within the applicable legal timeframe. Where required, we may request additional information to verify your identity before processing a request.

Where applicable, personal data will be provided in a structured, commonly used and machine-readable format in accordance with applicable data protection law.

17. Data Protection Contact

For privacy, UK GDPR, EU GDPR or other data protection inquiries, please contact:

Agovenzi Limited
124 City Road
London, EC1V 2NX
United Kingdom

Email: [email protected]

18. Supervisory Authority

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the relevant data protection supervisory authority.

For individuals in the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO).

Individuals in the European Economic Area may also have the right to lodge a complaint with the data protection supervisory authority in their country of residence, place of work or place of the alleged infringement.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or data processing practices.

Any changes will be posted on this page with an updated revision date where appropriate.

20. Contact

Company Information

Company Name: Agovenzi Limited

Company Number: 17062749

Address:
124 City Road
London, EC1V 2NX
United Kingdom

Website: https://quiktrack-shop.com

Email: [email protected]

21. GDPR and Data Protection Statement

Quiktrackshop respects your privacy and is committed to protecting your personal data. Personal data is processed in accordance with applicable data protection legislation, including the UK GDPR, the Data Protection Act 2018 and, where applicable, the EU GDPR.

You have rights regarding your personal data, including rights of access, correction, deletion, restriction, objection and data portability, subject to applicable legal conditions and exemptions.

For any questions regarding your personal data or your rights under applicable data protection legislation, please contact us at [email protected].