Cancellation Policy
- Home
- Cancellation Policy
Cancellation Policy
At Quiktrack-Shop, we aim to provide a simple and transparent cancellation process for our customers. Please review the following conditions before requesting cancellation of an order.
1. Order Cancellation
Customers may request cancellation of an order before the order has been processed or shipped.
To request a cancellation, please contact us as soon as possible at [email protected] and provide your order number and the email address used when placing the order.
2. Orders That Have Already Been Shipped
Once an order has been shipped, it may no longer be possible to cancel the order. In such cases, customers may be eligible to request a return or refund in accordance with our Refund and Returns Policy .
3. Cancellation Confirmation
A cancellation request is not considered completed until it has been confirmed by Quiktrack-Shop.
If your cancellation request is accepted, you will receive a confirmation by email.
4. Refunds for Cancelled Orders
If payment has already been received and the cancellation is approved, the applicable refund will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on the payment provider and the customer's financial institution.
5. Contact Us
If you have any questions regarding order cancellation, please contact us:
Agovenzi Limited
124 City Road
London, EC1V 2NX
United Kingdom
Email: [email protected]